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Clinician Info inc. PACS - PACS & CRIS 25 December 2017

The Picture Archiving and Communication System (PACS) is installed at all sites using Agfa Impax 6. This stores all imaging digitally and can be accessed for immediate review from any PC in the Trust.

We use HSS CRIS as the Radiology Information System which allows us to receive electronic referrals, vet all referrals, book appointments and produce radiology reports.

PACS Access, Training & Advice

PACS access can be applied for via the Heartsol application form on the Trust intranet. PACS training and advice can be arranged between 9-5 Mon-Friday. Please bleep PACS team on 2835,  8182  or 0215.

A quick user guide can be found here

On line training course can be found here

A guide to using Web PACS (Xero) can be found here
ClinApps is a site wide application that can be used for Multi-plane reformatting of cross sectional imaging.

The application needs to be loaded locally to PCs and user accounts adjusted to use this functionality.

Please contact pacshelpdesk@heartofengland.nhs.uk  if you currently use VOXAR and would like ClinApps.  


A quick user guide is available here.

PACS Faults

All PACS faults should be logged via the IT helpdesk on 41130 or via the Trust intranet under 'ICT helpdesk customer support'.

Email Notifications

All radiology reports can be found on iCare. In addition, urgent reports are emailed directly to consultant referrals internally, these can also be delegated to another member of staff to receive as well. Other reports are sent via daily reports or when each report is issued - depending on referral preferences.

Rejected requests are also emailed back to the consultant and referrer with information on why the request is rejected.

For instructions on changing your email notifications please see instructions here